Price Match Guarantee

Telescope Wolves Price Match Guarantee

We want you to shop with confidence, knowing you're getting a fair price on your gear. If you find the same item for less somewhere else, we'll match it — no hassle, no fine print you have to hunt for.

How It Works

If you find a lower advertised price on an identical item within one month of your purchase, we'll refund you the difference. It's that simple.

Eligibility Requirements

To qualify for a price match, all of the following must be true:

  • The item was purchased from Telescope Wolves
  • The lower price is found within one month of your original order date
  • The competing retailer is an authorized online retailer
  • The product is identical, new, and currently in stock at the competitor
  • The competitor's price is publicly advertised online
  • The match applies to item price plus shipping, excluding taxes

What's Not Eligible

A few kinds of pricing don't qualify for a match:

  • Auction sites, third-party marketplaces, or unauthorized sellers
  • Clearance items, rebates, coupon codes, or bundle promotions
  • Limited-time flash sales or "buy one, get one" offers
  • Pricing errors or misprints

How to Request a Price Match

Email our support team at info@telescopewolves.com with:

  • Your order number
  • A link or screenshot showing the lower advertised price

Once we verify it, we'll refund the difference straight to your original payment method — no back-and-forth required.

Have a question about a telescope, an order, or just need help getting started with stargazing? Our team is here to help. We typically respond within 48 hours, Monday to Friday.

Email Us

⭐ Best Way to Reach Us

info@telescopewolves.com

We reply within 48 hours

Call Us

+1 (406) 962-6322

Mon–Fri, 9am–5pm EST

Our Address

🏢 Office Only — Not a Retail Location

100 S 24th St W #1

Billings, MT 59102, USA

Send Us a Message

Other Ways to Reach Us

Hours of Operation

Monday – Friday: 9am – 5pm EST

Saturday – Sunday: Closed

Live Chat

Use the chat icon in the bottom right corner of any page for the fastest response during business hours.

Response Time

We typically respond to all email inquiries within 48 hours on business days.